July 14, 2022

How to communicate with Chinese injection mold suppliers?

blog injection molding

More and more people intend to do mold import business in China, but due to language and cultural different, many western buyers feel it very difficult to communicate with Chinese plastic injection mold makers.

Why you should try to communicate with your Chinese mold supplier better?
In some worse cases, you would loose money on un-sufficient communication or your injection mold project gets delay due to misunderstanding, the mistakes happen mostly because the information or instruction are not transferred properly or understood completely.

How to communicate with your Chinese mold supplier?
Here are a few tips about how to communicate with a Chinese injection mold supplier.

Send an inquiry with details
Try to give details about the molds, An email inquiry with detailed mold specification normally would be taken seriously. A professional mold buyers would at least provides parts drawing, mold standard, injection molding machine data, etc. The Chinese injection mold supplier will give their best attention for this kind of inquiries. They will give a prompt and professional reply. A too general inquiry will make the China mold suppliers think that you are a un-professional customer.

Get a mold making schedule, require weekly report with pictures
A time schedule would allow you to manage the mold manufacturing process step by step, require weekly report with actual process pictures to make sure everything in schedule, it always better to find the delay in the earliest phrase, and don’t forget leave yourself at least 1 week for safe, your never know what will happen during injection mold making process.

Telephone communication
You will need to make sure that the one you are calling speaks good English.The China mold suppliers are not English native speakers, so try to speak slowly on the telephone, write an email to confirm the conversation on telephone if it is important. In fact, many of injection mold suppliers can write or read English well but they can’t speak well.

Instant Messenger
Most of Chinese injection mold suppliers can’t speak well but they can read and write prefect, Instant Messenger like Skype is really popular and convenient to use, most of Chinese mold supplier use SKYPE or MSN. for important issues, you will need to write an email to confirm the conversation on instant messenger.

Aco Mold is a professional plastic injection mold supplier in ShenZhen, China, Aco Mold has many years experiences to work with customers from western countries, Aco Mold also have well educated project mangers speak fluent English and have excellent mold making expertise.

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